Featured product leader
Stewart Butterfield
Founder
94Leader
rating
rating
This challenge reconstructs a real decision from Stewart Butterfield's experience at Slack.
Signature moveComprehension over click count
You make the call 2 minute challenge
Slack / PRIORITIZATION
Slack Must Decide Which Friction Matters
The team wants fewer clicks, but the real user problem may be comprehension rather than speed.
The briefing
A collaboration feature has friction in onboarding and setup. Some PMs want to remove every step, while support data shows users often feel unsure what the product is asking them to decide.
Pressure
HIGH STAKES
Skill tested
execution